Currently available
Primo
Smartcard Reader
Smartcard ID reader for personal identification on websites and with public administrations
product-specifications
Specifications
General
USB type
USB-A
Connectivity
USB version
2.0
Cable length main cable
100 cm
Compatibility
Smart card compatibility
SLE4418, SLE4428, SLE4432, SLE4442, SLE4436, SLE5536, SLE6636, AT88SC1608, AT45D041
Smart card: works with
CNS-TS, CRS, DNI 3.0
Compatible cards
DNI, smartcard
Compatible Device Types
laptop, pc
Compatible Software Platforms
Mac OS, Windows
Size & Weight
Total weight
46 g
Depth of main product (in mm)
79 mm
Width of main product (in mm)
64 mm
Height of main product (in mm)
16 mm
Installation
Installation type
external
Extra information
Item number
23890
EAN code
8713439238907
Warranty
1 year
Package contents
Smartcard reader
User guide
System requirements
Windows 10, 11
macOS 10.15, 11 or 12
USB port
faq
FAQ
Frequently Asked Questions (FAQ)
There is no driver needed or available for this device. Once the device is connected, your system installs its own built-in system driver for it.
- Make sure your system is up to date
- Unplug the device and restart the system.
- When your system has completely loaded, connect the device directly to the USB port without using a hub or an extension cable.
- Check in the Device Manager if the product is correctly installed or if there is any error message reported.
- The device is ready to be used.
The LED will turn on when it is reading the inserted DNI- or smartcard.
If the LED will not switch on when the card is inserted, turn the card over.
The function of the DNIe Card reader device is basically to read the DNI or Smartcard.
Depending on the public service that you want to connect to, a specific program must be installed. These programs are provided by the services themselves and are usually available from the web pages of each of these services.
Make sure the smart card is inserted with the chip facing up.
On newer cards, the chip may be located on the back side, so you need to turn over the card before inserting it in the card slot.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Our Smart Card readers are not compatible with CIE 3.0 which contain the NFC (contactless) chip.
supportMail
Contact us
Contact us
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.